Search results for "Qualitative study."
showing 10 items of 40 documents
¿Qué dicen los adolescentes sobre el acoso escolar?
2019
Resumen: Todos los actos antisociales, incluidos la violencia y el acoso escolar, lo son dentro de la colectividad en la que se producen y son reflejo de esa colectividad. Este estudio se centra en el discurso espontáneo de 406 adolescentes entre 15 y 21 años sobre el acoso escolar. El análisis cualitativo de los datos permite inferir cuatro principios discursivos que se articulan desde la inicial negación de la violencia (“eso no pasa”), a la negación de la responsabilidad (“si pasa, no soy yo, somos todos”), la negación de la gravedad (“si es broma, no hace daño), y la atribución a la víctima (el acoso tiene más que ver con la víctima que con el agresor). El análisis del discurso espontán…
A Customer Perspective on Omnichannel Customer Journey and Channel Usage : A Qualitative Study
2022
This qualitative study investigates customer behavior during the omnichannel customer journey. The study aims to increase the understanding of omnichannel service environments from a customer-centric point of view. The data was collected by interviewing 10 young adults (from 26 to 30 years old) who had bought a Finnish clothing brand (R-Collection) product via a digital or a physical channel. The research interviews dealt with the interviewees' experiences and channel behavior during their shopping journeys. Our results reflect the multidimensional nature of the omnichannel customer journey and give interesting insights into the usage of digital channels and technologies for clothing shoppi…
Building Strategic Partnerships for Value Co-Creation : A Conceptual Framework for Digital Service Organizations
2023
In today’s competitive, fast-paced, and technology-driven markets, digital service organizations are increasingly forming strategic partnerships to transform their businesses, accelerate innovation opportunities, and offer customers enhanced value. How these partnerships should be built to enable value co-creation and strengthen collaboration between the partner organizations has thus become an important question for research and practice. This research develops a conceptual framework to explain value co-creation in strategic (digital service) partnerships and identifies its key enablers. We contribute to the literature by expanding our understanding of how value co-creation between partner…
“Open Dialogue behind locked doors” – exploring the experiences of patients, family members, and professionals with network meetings in a locked psyc…
2018
This paper explores and describes the experiences of patients, family members, and professionals with the Open Dialogue approach to network meetings at a locked psychiatric hospital unit in Norway. Previous research on Open Dialogue has mostly focused on acute crises in community care contexts. In this article, we discuss the participants’ experiences with Open Dialogue in a new context; that is in an inpatient locked unit. The inpatients are suffering from severe mental illness and might have been admitted to the unit against their will. The study has a qualitative design. Data were collected through a focus group interview with professionals and from written evaluations by patients and th…
What is meaningful for responsible shoppers in online fashion retail?
2022
This qualitative study investigates what is meaningful for responsible shoppers in online fashion retail. The study aims to identify and describe these essential themes from the customers’ perspective. The data were collected by interviewing nine self-proclaimed responsible shoppers aged 26–51 years. All participants were female. The findings highlight six meaningful themes for responsible shoppers. These include 1) comprehensive and versatile information; 2) familiar brands and retailers; 3) domesticity; 4) pricing; 5) justification of purchase; and 6) the durability of fashion wear. The study indicates that these meaningful themes are related to the online store characteristics and brands…
Health and social care educators' ethical competence.
2020
Background and purpose Educators’ ethical competence is of crucial importance for developing students’ ethical thinking. Previous studies describe educators’ ethical codes and principles. This article aims to widen the understanding of health- and social care educators’ ethical competence in relation to core values and ethos. Theoretical background and key concepts The study is based on the didactics of caring science and theoretically links the concepts ethos and competence. Methods Data material was collected from nine educational units for healthcare and social service in Finland. In total 16 semi-structured focus group interviews with 48 participants were conducted. The interviews were …
Important themes in research on and education of young children in day care centres: Finnish viewpoints
2013
The aim of this article is to outline important themes, according to Finnish early childhood education researchers, that need to be addressed in researching and educating children under three years of age in Finland. To achieve this aim, the article divides into two parts. First, we present and discuss the results of a small-scale survey, conducted in Finland, on the views of key informants in the early childhood education units of Finnish universities. Second, the views presented in the survey are used as a starting point to introduce two ongoing qualitative case studies on the everyday life of toddlers in Finnish day care centres. In line with the survey findings, these case studies empha…
Exploring Online Customer Experience Formation: How do Customers Explain Negative Emotions during Online Shopping Encounters?
2019
We investigated online customer experience formation by using customers’ own explanations of their negative emotions during their online shopping encounters. Survey data from 1,786 Finnish online shoppers were used to identify customers who experienced strong negative emotions during online shopping encounters (N = 215) and the causes of their negative emotions were then analyzed in depth from their written descriptions. Our findings indicated that customers attributed most of their negative emotions to online store characteristics, including user interface, product and service range, pricing, and trustworthiness; however, some negative emotions were also attributable to factors outside of …
The meaning of actualization of self-care resources among a group of older home-dwelling people—A hermeneutic study
2013
Self-care is an activity of mature persons who have developed their abilities to take care of themselves. Individuals can choose to actualize their self-care abilities into self-care activities to maintain, restore, or improve health and well-being. It is of importance to understand the meaning of the actualization of self-care resources among older people. The aim of this study was to investigate the meaning of the actualization of self-care resources, i.e., actions taken to improve, maintain, or restore health and well-being, among a group of older home-dwelling individuals with a high sense of coherence. The design of this study was to reanalyse narratives revealing self-care activities …
Gynaecological cancer patients` experience with sexual counselling : A qualitative metasynthesis
2018
Master's thesis Clinical health sciences ME520 - University of Agder 2018 Background: Changes to sexuality can be one of the most difficult aspects of life following treatment for gynaecologic cancer. It is important to address gynaecological cancer survivors need for counselling on this matter and find out more on how they experience sexual counselling. Aim: The purpose of this study is to explore gynaecological cancer patients` experience with sexual counselling. Methods: Inspired by Sandelowski and Barroso a qualitative metasynthesis was conducted, based on a systematic literature search in CINAHL (EBSCO Host), MEDLINE (OvidSP) and Psycinfo (Ovid SP) during September 2017. The findings w…